Where/how should I send my material to you?
Before you send us your material, please help us by putting your order on. This is important because it generates a unique 4 digit code for your order which we use as an identifier. We ask that this number accompanies your material to our workshop either on the material itself (post it note or sticky label) or on the outside of your package.
It helps us enormously if you can also:
- Attach your name.
- Attach your order reference number, which you will receive via email after placing your order.
- Indicate the correct side of the fabric.
And finally, the address you need to send your fabric to is;
The Footstool Workshop Ltd,
Units 10-11 St David’s Industrial Estate,
Pengam,
Blackwood,
NP12 3SW.
Will you confirm you have received my fabric?
Yes, we will. We will also return any usable left over material to you with your delivery if there is any.
Can I ask the supplier to send my material to you directly on my behalf?
Yes. This is fine and happens all the time. Please ask them to label the material package with your surname and order number as above.
What do I need to tell you about my material?
If you wish to chat with us about the suitability of your material or have any queries about the quantity needed, we may ask you the following in order to help you:
- The size and model of footsool/ottoman that you are considering
- The pattern name and colourway of the material
- The material composition (for fire retardancy purposes)
- The material width
- The vertical pattern repeat (of patterned)
Better still, if you can provide us with a website link to your chosen fabric, we are very happy to have a look. We can then tell you exactly how much you will need to send us.